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Privacy Statement

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On 25th May 2018, the General Data Protection Regulation (GDPR) was taken into effect. Respecting your data is important to us. We are taking all steps possible. To ensure we comply with this new EU regulation that relates to how personal information is stored and processed

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An overview of GDPR

What is GDPR

  • The general data protection regulation is an essential step in digital privacy and is the result of a process in European values. It aims at strengthening laws on data collection and protection, therefore giving European citizens full control over their personal data, while emphasising the idea of freedom, security and equality within the European union GDPR follow the need to reform the current data protection act. This was adopted within the European union in 1995. The GDPR considers the ongoing technology and its development as well as the implementation on personal data and online security.

Your rights

  • You, as a data subject, now own your data. Some of your personal data consists of socially oriented categories that contain things such as race, ethnicity, gender, bio-data, sexual orientation, and political and religious opinions, which cannot be handled without your consent. As a user, you have certain rights that are set to safeguard your freedom and help you control your personal data. It is the controller’s responsibility to ensure that your rights are respected according to the Regulation. Your personal data can only be stored for the time frame necessary to the purposes of the collection. From now on, the user is king
  • These rights ensure that you have freedom to control your personal data and make sure it is not processed if you have not given consent, unless there are necessary reasons in the legislation or for public interest. It is the controller and processor’s responsibility to follow the Regulation. Your personal rights could be bypassed by the Member State for scientific, historical or statistical purposes or for archiving. Also, your personal data cannot be deleted if it relates to criminal convictions or if there are strong legal grounds for keeping it. When these rights are not applied there must be proper safeguards, which respect the Regulation, and the principle of minimisation. This principle demands that only the data necessary for the specific purpose should be processed.

Infringing AND the rights to complain

  • As you are the rightful owner of your data, the gbpr regulation aims to protect you when companies or third parties infringe your rights.
  • In the case of a security breach, which poses a high risk for your rights, the controller must contact and inform you Furthermore, you should receive contact information from the data controller, if you require more details about the breach and the procedure which follow. This information must be conveyed to you in an easy and understandable language.
  • You have the right to complain to any of the parties involved in the process. If your complaint is not dealt with within three months, you have the right to take your case to court in your country. You also should have the right to compensation and free legal advice from you lawyer

Who controls your data

A typical scenario

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  • Tenancycentral outsource is marketing department to “bat marketing” to send marketing material to customer for incoming events. Bat marketing will ask for specific information and conditions to target a specific group of customers, the budget, the length of time and so on. Bat company will determine how to obtain the data that tenancycentral.com receives. This makes “Bat marketing” the data processor and both tenancycentral.com and “Bat marketing” data controllers

Tenancycentral is required to comply with the new GDPR regulations. What kind of information we collect and process from our website:

  • To provide services on tenancycentral.com, we must process information about you. The type of information that we collect depends on how you use our Products. You can learn how to access and delete information that we collect by visiting

Communicate with you.

  • We use the information that we have to send you marketing communications, communicate with you about our services and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.
  • Your information and content collected by tenancycentral.com
  • We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide (e.g. metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications that you and others provide to analyse context and what's in them for the purposes described below. Click on NOTIFICATION on your mini menu of your profile to see how you can control who can see the things you share with others

Your Dada

  • Data with special protections: You can choose to provide information in your tenncycentralcom prolife page events about your religious views, political views, who you are "interested in" or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country

Networks and connections.

  • We collect information about the people, page accounts and groups that you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups that you are part of. We also collect contact information if you choose to upload, sync or import it from any device (which contains information, address, emails, phone number or history), which we use for things such as helping you and others find people you may know and for the other purposes listed under tenancycentral.com services and products

Your usage.

  • We collect information about how you use our Products, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used our Products, and what posts, videos and other content you view on our Products.

Information about transactions made on our Products.

  • If you use our Products for purchases or other financial transactions (such as subscribing or advertising on tenancycentral.com), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information, other account and authentication information, and billing

Things others do and information that they provide about you.

  • We also receive and analyse content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you or upload, sync or import your contact information.

Device information.

  • As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with our Products, and we combine this information across different devices that you use. For example, we use information collected about your use of our Products on your phone to better personalise the content (including ads) or features that you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad that we showed you on your phone on a different device.
  • Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons and mobile phone masts.
  • Data from device settings: information that you allow us to receive through device settings that you turn on, such as access to your GPS location, camera or photos.
  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things such as help you stream a video from your phone to your TV.
  • Cookie data: data from cookies stored on your device, including cookie IDs and settings,

Information from partners.

  • Advertisers, Apps developers and publishers can send us information through Apps or Business Tools that they use. We also receive information about your online and offline actions from third-party data providers who have the rights to provide us with your information.
  • Partners receive your data when you visit or use their services or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us. To learn more about how we use cookies in tenancycentral.com services, review our cookies policies

Information across Tenancycentral.com services and devices:

  • We connect information about your activities on different tenancycentral.com services and to provide a more tailored and consistent experience on services you use, wherever you use them. For example, we can suggest that you join a group on tenancycentral.com that includes people you follow you.

Location-related information:

  • We use location-related information – such as your current location, where you live, the places you like to go, and the businesses and people you're near – to provide, personalise and improve our Products, including ads and marketing

Product research and development:

  • We use the information we have to develop, test and improve our services, including by conducting surveys and research, and testing and troubleshooting new services and features

Ads and other sponsored content:

  • We use the information we have about you – including information about your interests, actions and connections – to select and personalise ads, offers and other sponsored content that we show you.

Promote safety, integrity and security.

  • We use the information that we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our services, and promote safety and security on and off tenancycentral.com services. For example, we use data that we have to investigate suspicious activity or breaches of our Terms or Policies

Sharing on tenancycental.com

People and accounts that you share and communicate with

  • When you share and communicate using our services, you choose the audience for what you share. For example, when you post on tenancycentral.com, you select the audience for the post, such as a group, all of your friends, the public or a customised list of people. Your network can also see actions that you have taken on our services, including engagement with ads and sponsored content. We also let other accounts see who has viewed their tenancycenral.com profile page.

    he General Data Protection Regulation is a major step in digital privacy and is the result
  • Public information can be seen by anyone, on or off our Products, including if they don't have an account. This includes any information you share with a public audience, information in your profile on tenancycentral.com, and content you share on a tenancycentral.com pages. Public information to anyone on or off our services, in search results or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs and by apps, websites and other services that integrate with our Products.
  • Learn more about what information is public and how to control your visibility on tenancycental.com profile page.

Content that others share or reshare about you.

  • You should consider who you choose to share with, because people who can see your activity on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience that you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot or reshare that content to others across or off our services, in person. Also, when you comment on someone else's post or react to their content, your comment or reaction is visible to anyone who can see the other person's content, and that person can change the audience later
  • People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in a story or mention, tag you at a location in a post or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can contact us / complaint@tenancycentral.com

Partners who use our analytics services.

  • We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, Pages, videos and other content on and off the Tenancycentral.com services. For example, the admin receives information about the number of people or accounts who viewed, reacted to or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their Page or account.

Advertisers.

  • We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a man between the ages of 45 and 65 who lives in London and likes dogs) to help them better understand their audience. We also confirm which Tenancycentral.com ads led you to make a purchase or take an action with an advertiser

Measurement partners.

  • We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.

Law enforcement or legal requests

  • We share information with law enforcement or in response to legal requests in the circumstances where there is an act of defamation or false allegations and other elements which are infringing the right or protection of our customer. We provide you with the ability to access, rectify, port and delete your data. Learn more in your

How do we respond to legal requests or prevent harm?

  • We access, preserve and share your information with regulators, law enforcement or others:
  • In response to a legal request (e.g. a search warrant, court order or subpoena) if we have a good-faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United Kingdom when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction and is consistent with internationally recognised standards
  • When we have a good-faith belief that it is necessary to: detect, prevent and address fraud, unauthorised use of the Products, violations of our Terms or Policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products and services), you or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm. For example, if relevant, we exchange information with third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Services.
  • Information that we receive about you (including financial transaction data related to purchases made with tenancycentral.com) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation or investigations of possible violations of our Terms or Policies, or otherwise to prevent harm. We also retain information from accounts disabled for term violations for at least a year to prevent repeat abuse or other term violations.

How do we operate and transfer data as part of our global services?

  • We share information globally, and externally with our partners and with those you connect and share with around the world in accordance with this Policy. Your information may, for example, be transferred or transmitted to, or stored and processed in the United Kingdom or other countries outside of where you live for the purposes as described in this Policy. These data transfers are necessary to provide the services set forth in the tenancycentral.com Terms and to globally operate and provide our services to you.