Ombudsman

  • The Ombudsman

     

    What does the housing ombudsman do:

    • The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers, and agents. The service is free, independent, and impartial

     

    Who can contact the housing ombudsman:

    • If the designated person cannot help, they can refer a complaint to the Ombudsman. If you have decided not to contact a designated person you can come directly to the Ombudsman eight weeks after your landlord has given you its final response to your complaint.

     

    What is the Housing Ombudsman Service:

    • The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers, and agents. The service is free, independent, and impartial. HOS is an executive non-departmental public body, sponsored by the Ministry of Housing, Communities & Local Government.

     

    How do I complain to an ombudsman:

    How to complain to an ombudsman. Check the ombudsman's website to see how to make a complaint - most of them have an online form. You might need to send copies of any paperwork related to your complaint, so it is a good idea to have it ready

     

    Anyone wanting to know more about what the housing ombudsman do, can visit these sites by using google search engine

    Disclosure: Information source on this page is collected from https://www.housing-ombudsman.org.uk/

    by: Tenancy Central uploaded Jul 9